This Terms of Service Agreement ("Agreement") is entered into between Optimal Needs Hub, LLC, a Delaware company ("Optimal Needs Hub," "we," "our," or "us"), and you ("user," "customer," or "you"), governing your access to and use of our website and services.
1. Acceptance of Terms
By accessing or using our website, you agree to comply with and be bound by these terms and conditions. If you do not agree with any part of these terms, you may not access or use our website.
2. Use of Services
You agree to use our website and services solely for lawful purposes and in accordance with these terms. You may not use our website for any illegal or unauthorized purpose.
3. Privacy Policy
Your use of our website is also governed by our Privacy Policy, which is incorporated by reference into this Agreement. Please review our Privacy Policy to understand our practices.
4. Intellectual Property
All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Optimal Needs Hub or its licensors and is protected by copyright and other intellectual property laws.
5. User Accounts
You may be required to create an account to access certain features of our website. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
6. Product Descriptions and Pricing
We strive to provide accurate product descriptions and pricing information on our website. However, we do not warrant that product descriptions or pricing are accurate, complete, reliable, current, or error-free.
7. Orders and Payment
By placing an order on our website, you agree to pay the specified price for the products or services ordered, plus any applicable taxes and shipping fees. Payment must be made at the time of purchase.
8. Returns and Refunds
Our return and refund policy is outlined on our website. By making a purchase, you agree to comply with our return and refund policy.
9. Limitation of Liability
In no event shall Optimal Needs Hub be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, arising out of or in connection with your use of our website or services.
10. Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of laws provisions.
11. Changes to Terms
We reserve the right to modify or update these terms at any time without prior notice. Your continued use of our website after any changes indicates your acceptance of the updated terms.
12. Contact Information
If you have any questions about this Agreement, please contact us at info@optcommerce.co
By using our website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions
1. Returns:
We want you to be completely satisfied with your purchase from Optimal Needs Hub, LLC. If for any reason you are not satisfied, we accept returns within 30 days from the date of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
2. Refunds:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a reasonable amount of time.
3. Exchanges:
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at service@optcommerce.co and send your item to the return address provided upon approval.
4. Shipping:
To return your product, you should mail your product to the address provided upon approval. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
5. Contact Us:
If you have any questions on how to return your item to us, contact us at service@optcommerce.co
Please note: This policy applies only to purchases made directly from Optimal Needs Hub, LLC. If you purchased our products from a third-party retailer, please refer to their return policy.
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